Refund Policy

Refund Policy

Last updated: July 2026

Free Trial

We offer a free plan so you can try before subscribing.

Monthly Plan

No refunds after the billing date. Cancel anytime to stop future charges.

Annual Plan

Refund available within 7 days of purchase if you have not used more than 2 paths.

Non-Refundable Cases

No refund after using more than 2 paths, after 14 days from purchase, or in case of violation of the Terms of Service.

Exceptions

Refunds may be granted at our discretion for technical issues preventing access.

Cancellation

You can cancel anytime from settings. Access continues until the end of the current billing period with no renewal.

How to Request

Email helpdesk@vltron.app within 14 days of purchase with your account email, transaction ID, and reason.

Processing

Refunds are processed via the payment gateway within 5-10 business days and returned to the original payment method.